Celside Insurance: focus on the mobile insurance market

While the mobile insurance market, and more broadly the affinity market, is relatively young, it is nonetheless growing steadily. It should be remembered here that this type of insurance, which is not compulsory, allows you to be covered in the event of breakdown, loss or theft according to the terms of the contract. The offer has thus greatly developed in order to meet growing demand from users, aware of the challenges associated with equipment that is often expensive. It is in this context that Celside Insurance was created in 1999 in France, specializing in mobile and multimedia insurance. We invite you to discover this major player in affinity insurance which, thanks to its sense of innovation, has become the leader in Europe.

Celside Insurance, the affinity insurance specialist

For more than 20 years, Celside Insurance, a brand of the Indexia group, has offered its customers a wide range of insurance products in the world of mobile telephony, multimedia and connected objects.

The group began its activity in France in the field of mobile telephony and was a precursor by offering a multi-risk insurance covering breakage, the flight, oxidation and even the loss telephones. Faced with the success encountered and the growing demand in an increasingly digitalized world, Celside Insurance has extended its activity by diversifying into the fields of multimedia but also connected objects. If the group was created in France, it subsequently developed to extend to Europe.

Gradually, the Indexia group established itself in the landscape of affinity insurance until it became the leading player in Europe. Cellside Insurance is constantly innovating in order to offer insurance products that are perfectly suited to the needs of its customers in terms of connected objects.

Today, nearly 8 million insured Europeans have subscribed Celside insurance Insurance for their daily equipment: telephony, connected object, multimedia, household appliances. The group has 2,500 partner sales outlets in Europe and nearly 200,000 new contracts are signed per month.

This specialist in affinity insurance exceeded one billion euros in business volume in 2020. A success due in particular to the creation of its own distribution network and its international development.

The insurance products and services of Celside Insurance, at the service of its customers

Drawing on its experience and sense of innovation, Celside Insurance has developed its range of insurance products in order to always be closer to the needs of its customers.

The latter can thus subscribe to different contracts in order to insure their multimedia devices:

  • mobile phone insurance;
  • multimedia insurance and connected objects insurance: television, tablet, camera, connected watch, headphones, drone;
  • appliance insurance: refrigerator, washing machine, robot vacuum cleaner.

This multi-risk insurance allows the customer to be covered in the event of breakage, loss, theft or even oxidation. A point to which consumers pay great attention: smartphones, tablets and any connected object today have a certain cost. The challenge is then to have a guarantee for these devices used on a daily basis in order to avoid costly repairs or the obligation of a new purchase.

It should be noted that to fully satisfy its customers, Celside Insurance has taken care to make its offers customizable and modular. Each customer can thus opt for a product in perfect harmony with their needs. In addition, the group stands out for its local service. Whether in store or via customer service (reachable by phone and email), advisers support customers in all their procedures or issues.

In addition, to ensure the expertise of its advisors, Celside Insurance has over one hundred trainers continuously present in the field in order to support the sales teams of its partner distributors.

It is also important to note that Celside Insurance is the only insurer to have its own integrated repair centre. The group can thus offer its customers comprehensive, fast and efficient support.

A desire to innovate that brings Indexia Group into the Next 40/French Tech 120

Since its creation, Cellside Insurance displays a strong sense ofinnovation in order to adapt and anticipate the needs of its customers in terms of digital products, telephony or multimedia. His offer so it was widely diversifiedallowing it to become a key player in affinity insurance.

No wonder then that the leading group joined the Next 40/French Tech 120 ranking. These indices highlight the most promising French start-ups due to the growth of their turnover or their fundraising.

This appointment, which reflects the contribution from Celside Insurance at promote the “Made in France” internationally, perfectly illustrates the exponential growth of the group. Celside Insurance, in addition to the diversification of its offers, takes care to develop its ecosystem. Indeed, this insurance is oriented towards a local service, support in the digital transformation of individuals and professionals or even a circular economy.

But far from resting on its achievements, Celside Insurance is continuing its dynamic policy by offering new services, in particular to professionals with Business offers but also to individuals with products for more responsible consumption thanks to a longer lifespan of devices. elongated high-tech. The group also shows a strong desire to grow, both by strengthening its local proximity and by developing its international presence through its store brand specializing in new and refurbished multimedia equipment. Thus nearly 100 stores should see the light of day soon with launches in Europe, particularly in Germany and Italy.

Today more than ever, Celside Insurance holds its values ​​highnamely theinnovationthe qualityI’agility as well as the respect.

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