Recent Chrome OS updates broke the camera on some Chromebooks for some users, as reported by About Chromebooksbut Google said on Thursday it had released a fix.
Some bug reports found by About Chromebooks before the patch was released it listed various issues; one said the camera “just doesn’t work”, while another said the camera is “unable to focus properly.” People have also reported issues on a few different updates, including at least one dating back to Chrome 97. (Chrome OS is currently on version 100.)
There have been some reports of camera issues with the following devices, according to About Chromebooks:
- Acer Chromebook 14
- HP Chromebook x2 11
- Lenovo Duet 5 Chromebook 5
- Lenovo 10e Chromebook
- Google Pixelbook Go
- Acer Chromebook Spin 13
In a Reddit thread about recent camera issues with the Duet 5, a person with a “Verified Googler” tag said on Tuesday that the company was working on a fix. “Our team expects the fix to be available later this week with a software update and is not tied to your device,” said the person, who identified themselves as “Alisha.” “We will share an update on this thread once the fix has been rolled out. »
Shortly after this article was first published, Google said on its support forums that it had released a fix for the issues in an update. Here’s a guide from Google on how to update your Chromebook.
Updated April 7, 7:48 p.m. ET: Google says it has released a fix.