In 2015, the FMSAR and the French Federation of Insurance Companies signed a cooperation agreement for the deployment of e-status in Morocco. Photo Mamda-mcma

The e-statement, the official application for insurers designed to speed up the processing and settlement of auto claims, is due to go into production next April. To activate this project, pilot projects were launched by the profession before the validation of the overall process of the solution from the arrival of the ascertaining agent at the site of the accident until the receipt of the amicable report by the all stakeholders.

The Moroccan Federation of Insurance and Reinsurance Companies (FMSAR) is accelerating the digital transformation of the sector, one of its main priorities for 2022. Among the most imminent projects is the long-awaited auto-digital report. According to the profession, the entry into production of the e-constat application is scheduled for the month of April. As part of this project, last year was marked by the end of the first 4-month pilot phase organized with the participation of the CAT (Compagnie d’assurance transport) as a pilot site in the town of SalĂ©. In February 2021, the Federation launched the second pilot site over a period of 3 months with the participation, this time, of all insurance and reinsurance companies as well as assistance companies in Casablanca. The profession then focused on the validation with the insurers of the overall E-report process from the arrival of the ascertaining agent at the site of the accident until the receipt of the joint report by all of the stakeholders.

The preparation process for this project, initiated in partnership with the Insurance and Social Welfare Supervisory Authority (ACAPS), should therefore end this March to operationalize the application in April. It should be remembered that the e-report project was unveiled for the first time during the second edition of the Casablanca Insurance Meetings organized in 2015 under the theme of distribution and customer relations in the digital era. Indeed, on the sidelines of this event, the FMSAR and the French Federation of Insurance Companies (FFSA) had signed a cooperation agreement for the deployment of e-status in Morocco. In France, the official application for insurers, designed to speed up the processing and settlement of car claims, has been available to the public since 1 December 2014. The e-constat auto, which can be downloaded free of charge from the Apple Store and Google Play, allows policyholders, from a smartphone, to declare their material accidents directly to their insurers, on the model of the amicable automobile paper report. The application concerns accidents occurring to all land motor vehicles, registered and insured in France, and not resulting in bodily injury.

.