Hanoi (VNA) – In order to help customers feel safe on every trip, the national airline Vietnamese Airlinesin cooperation with the insurance company PTI (Post and Telecommunication Joint Stock Insurance Corporation), launched a flight delay/cancellation insurancebaptized FLYPRO.
This is an insurance product exclusively for the carrier’s passengers on domestic and international flights departing from Vietnam.
Passengers participating in the insurance program will receive maximum benefits when their flight schedule is delayed by 120 minutes or more, their flight returns to the place of departure, lands at another airport, is canceled or if the passenger misses the next flight, including that of other airlines.
Under this program, with only 60,000 dong (or 2.63 dollars) per person per trip, passengers can be insured up to 1.5 million dong. Passengers will receive a message informing them of the compensation right after the delay.
For other cases, passengers will be paid within 15 days. The claim period can be up to one year.
Currently, passengers can choose to purchase FLY PRO when booking flight tickets from Vietnam Airlines on its website www.vietnamairlines.com. -VNA