If you have tried to call the Primary Health Insurance Fund in recent weeks, you may have ended up hanging up after waiting half an hour. The line could also simply cut. The CPAM of the Loire is overwhelmed, largely because of the health crisis. For two years, the Fund has been dealing with contact tracing in addition to sick leave benefits, for example.
CDDs have been recruited But that is not enough for Christine Massard, CGT union representative at the CPAM de la Loire who is asking for jobs. “For several years, we have already been denouncing a lack of personnel. National policies, the hole in social security, we know what it is. National policies have meant that we have to save money. So we have employees who are no longer replaced. We have about one replacement out of two who is made when an employee retires, for example.”
According to the trade unionist, the Loire department has nearly a hundred fewer employees today than in 2016.
We, what we want is to make users understand that it is not that the CPAM does not work. We have a sense of a job well done, the sense of our mission to users. We know what it is and we can no longer fill it now. It’s not that we don’t work, it’s that we can no longer fulfill our workload.
An indefinite strike notice has therefore been in progress since Monday, March 7. The movement is for the moment little followed. The unions are planning a one-hour targeted mobilization on Tuesday March 29 at 10 a.m. on the forecourt of the CPAM in Saint-Étienne.