What is this letter from Health Insurance sent to three million Bretons? – Reindeer


In these times of repeated CPF scams, it is perhaps not superfluous to specify from the outset that this communication from the Health Insurance is indeed authentic. Since February 14, three million Bretons have gradually begun to receive documents allowing them to open their “My health space” account.

Between now and March 5, those who have an ameli account – ie 65% of Breton affiliates – will receive an email while all the others will receive an email in their mailbox. In each shipment: a flyer explaining the principle of this new service and a confidential code specific to each insured.

The public service
The public service “My health space” available in the form of a website must allow all French people to store and access their health data in complete confidence and in complete security. (Screenshot)

The deployment has already started in the Côtes d’Armor since February 14. This week, it is the turn of Ille-et-Vilaine and Finistère while Morbihan will be the last Breton department to receive the letters by March 5. “By mid-April 2022, all insured persons in France affiliated to a health insurance scheme (adults or minors) will be informed”, explains Health Insurance.

  • What is My Health Space?
  • Launched in early February, this public service available in the form of a website and a mobile application should allow the French to store and access their health data with ease. Height, weight, vaccines, treatments in progress, allergies… a lot of information can be added. In one click, after obtaining the patient’s authorization, any healthcare professional can access their health profile to facilitate treatment.

    The other practical aspect is that all medical documents, such as prescriptions or even hospitalization reports, can be sent very easily to the insured person’s personal space. Finally, each profile will have secure messaging to exchange information with its reference healthcare professionals such as the attending physician.

    Clearly, “My health space” comes to bury the famous Shared Medical Record or DMP. Launched in 2011, the tool has never really convinced and to date only has 367,430 profiles in Brittany, or barely 11% of the population. For those who already had an account, the data will be automatically transferred to the new tool.

  • How do I activate my profile on My health space?
  • Once you have received the letter or email, you can – with your vital card – use the confidential code specific to each insured to activate the online service. If you forget to do this, don’t panic, the service will be automatically created after six weeks. Note that it is also possible to oppose the creation of the service by logging in to request it.

    With regard to the furthest from digital, the Health Insurance ensures that they will not be forgotten. “Key partnerships with digital inclusion stakeholders are being implemented. In Brittany, training will be provided to enable advisers from Maisons France service or digital mediators to provide support”.

  • Will the launch go smoothly?
  • During a presentation made at the Primary Health Insurance Fund of Ille-et-Vilaine in Rennes on February 24, several health actors from the Breton territory were present to discuss the launch of “My health space”. “We are very optimistic”, confides Olivier Decaux, professor of internal medicine at the University Hospital of Rennes. “We must simplify all these health procedures as much as possible and if it works well, we can imagine that it could even replace the vital card in the long term”. “Everyone is a winner,” continues a user of France Asso Santé. “The CPAM, the doctors, the users, it should save time at all levels”.

    If questions remain unanswered, particularly concerning the security of user data, the Health Insurance wants to be reassuring. “The personal health data contained in My Health Space is hosted in France on servers that meet the highest security standards”.

    In the end, the major challenge remains the development of an ergonomic tool that is easy to access for both users and healthcare professionals. “The goal is not to waste time,” explains Dr. Eric Van Melkebeke, representative of the URPS liberal doctors. “If the service is not compatible with the different software used by healthcare professionals, that could be a problem”. Will the bet be successful? Response by the end of 2022.

    Leave a Comment

    Your email address will not be published.

    You may also like